Privacy Policy

Effective Date: June 26, 2025

Peak Relocation Pros respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines what we collect, how we use it, and your rights.

1. Information We Collect

We collect only the information you voluntarily provide when requesting a quote or contacting us — such as your name, email, phone number, and move details.

We also automatically collect limited device information (e.g. browser type, IP address, time zone, and page views) to help us improve site performance and prevent abuse.

We use SSL encryption and trusted third-party payment processors (Stripe and PayPal) to protect your data.

2. How We Use Your Information

Your information is used strictly for:

• Preparing quotes and coordinating your move

• Following up about your move or related requests

• Sending updates or reminders via email or SMS (if you’ve opted in)

We do not sell, rent, or share your information with third parties for marketing purposes.

You can request access to, or deletion of, your data at any time by contacting us at contact@peakrelocationpros.com.

3. SMS Communications

By providing your phone number, you consent to receive text messages from Peak Relocation Pros for move confirmations, quote follow-ups, and customer support.

You can opt out anytime by replying STOP to any message.

Note: SMS opt-in data and consent will never be shared with third parties.

4. Your Rights (U.S. Residents)

As a U.S.-based customer, you have the right to:

• Know what personal data we collect and how it’s used

• Request access to or deletion of your data

• Opt out of SMS or marketing communications

If you’re a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information or to exercise your rights.

5. Links to Other Websites

Our site may contain links to other websites. If you click on a third-party link, their privacy policy applies — not ours. Please review their practices before sharing any personal information.

6. Information Security

We take reasonable steps to keep your data secure and protected against unauthorized access, misuse, or disclosure. While no system is 100% foolproof, we follow industry best practices to safeguard your information.

7. Legal Disclosure

We may disclose your personal information if required by law or to protect our legal rights, your safety, or the safety of others.

8. Disclaimer

Peak Relocation Pros is a coordination service. We are not a moving company and do not own moving trucks or employ movers directly. All moves are carried out by trusted third-party professionals.

We carefully vet each partner for reliability, insurance, and professionalism — and we stay involved throughout the entire process to ensure a smooth and reliable experience. Your estimate will clearly outline all available coverage and liability options so you know exactly what’s protected.

While we do our best to ensure everything goes to plan, Peak Relocation Pros cannot be held liable for damages, delays, or losses that occur during the move. All claims must be addressed directly with the moving service provider assigned to your job.